maybe: Interactive Stories Review by Slark

I recently submitted a request about one of the free Dia offers (ASPCA), when the rewards (420 Dias) never arrived. The request went straight to the company in partnership with Maybe, but they said they’re unable to send me the Dias for some reason, even though I showed them the proof of completion (receipts and the body of an email I got upon the completion of payment), cleared the cache and updated the app as they asked. They ended up telling me to contact the Maybe customer service, which just told me they can’t do anything about it, without doing anything at all. The Dias and tickets are quite expensive, sure, but I paid for deals and extra Dias because I think an app as good as this would take a lot of resources. But no willingness whatsoever to solve the simplest problem—giving the rewards for a monthly donation I made just as they promised—is another story completely. That is just absolutely obnoxious and unprofessional and even a breach of ‘contract’, to exaggerate. They probably designed a 5-star app, I’ll admit that much, but another thing as clear to me is that they have a zero-star customer service AT BEST. Or what’s worse, zero customer service. Good luck with their nonexistent customer service if you have any problems with the app.